Effective Date: June 17th 2026

Gioia LLC ("Gioia," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, booking forms, email communications, and event-related interactions.

Information We Collect

Information You Provide

We may collect:

• Name

• Company name

• Email address

• Telephone number

• Event address

• Billing address

• Event details

• Guest counts

• Payment information

• Communications and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage information

• Referral sources

• Cookies and tracking data

How We Use Information

We may use collected information to:

• Respond to inquiries

• Provide quotes and proposals

• Schedule and perform services

• Process payments and deposits

• Send booking confirmations

• Provide customer support

• Improve website functionality

• Send newsletters and marketing communications

• Comply with legal obligations

• Protect our business and customers

Email Communications

By providing your email address, you consent to receive:

• Booking confirmations

• Event-related communications

• Customer service communications

• Marketing emails

• Promotions and special offers

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Transactional communications related to bookings may still be sent when necessary.

Payment Information

Payments may be processed through third-party payment processors.

Gioia LLC does not store full credit card numbers on its servers.

Payment processing providers maintain their own privacy and security practices.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

• Improve user experience

• Analyze website traffic

• Understand visitor behavior

• Enhance marketing efforts

You may adjust browser settings to refuse cookies; however, some website features may not function properly.

Sharing Information

We do not sell personal information.

We may share information with:

• Payment processors

• Website hosting providers

• Email marketing providers

• Technology vendors

• Professional advisors

• Government agencies when legally required

Information is shared only as reasonably necessary to operate our business.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain information only as long as reasonably necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Texas Privacy Rights

Texas residents may contact us to request information regarding the personal information we maintain about them and may request corrections where required by applicable law.

Certain requests may be subject to verification and legal exceptions.

Children's Privacy

Our website and services are not directed toward individuals under eighteen (18) years of age.

We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of third parties.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on our website with a revised effective date.

Contact Information

Gioia LLC

Email: contact@gioiacaffetx.com

Phone: +1 (281) 849-7888

Website: https://www.gioiacaffetx.com